CASETIFY

Delivery time depends on your location.
• Capital:
• If you place your order before 11:59 am, it will arrive the same day in the afternoon within the city perimeter.
• If you place your order after 11:59am, it will arrive the next day. (If you choose express shipping, it will be delivered the same day with an additional surcharge.)
• Departments:
• Orders are shipped the same day and take between 1 and 2 business days to reach their destination.

You will receive delivery details in the confirmation email.

Yes! We ship to the departments and the capital city through companies outside Mundo Accesorios.
• Inland: We use Cargo Express with a rate of Q32 per box (maximum 20 pounds).
• Capital: We use internal messaging with ENVIA.

For orders with payment on delivery in departments:
• A prior deposit of Q65 is required.
• The remaining amount of your order is cancelled when you receive your product.

An easy and safe way to shop! 😊

Yes! We accept all types of credit and debit cards.
When placing your order on our website, you will find the option to pay by card for your convenience.

Easy, fast and safe shopping with us. 🚚💳

📍 Capital:
• Yes, we offer cash on delivery.
• You can pay our courier in cash or by card.

📍 Departments:
• A prior deposit of Q65 is required.
• The remaining amount of your order is paid in cash upon receiving your product.

Easy, fast and safe shopping! 😊

Don't worry! All our products come with a guarantee.
If upon receiving the product you notice that it is not compatible with the model you requested, you only need to notify our support team to request the change.

Remember:
• The product must be in the same condition in which you received it.
• Make sure you keep the original packaging and all included accessories.

We are here to help you solve any problems. 😊

Our products have a guarantee according to the type of item purchased:
• 30 days, 60 days or 1 year, depending on the product.

Important:
• Products on sale have no warranty.

Please check the specific details of each product at the time of your purchase. We are committed to your satisfaction. 😊